Payment arrangement
Are you unable to pay a bill in one go? This can happen to all of us. If you are in this situation, we can help you by entering into a payment arrangement. This way, you will pay the invoice in instalments.
Arrange this right now? Please call us
Good to know
- You can agree on a payment arrangement for a final annual statement.
- You will pay in monthly amounts.
- A payment arrangement does not involve any extra costs.
- A payment arrangement lasts a maximum of 24 months.
How does a payment arrangement work?
We enter into agreements with you about how much you will pay each month. This depends on the total amount you still have to pay.
| Total amount of bill | Max. no. of months | Monthly amount |
|---|---|---|
| EUR 100 - EUR 400 | 12 | From EUR 50 |
| More than EUR 2 400 | 24 | From EUR 100 |
*We sometimes deviate from the standard payment arrangement. For example, if you have other debts as well.
Tip
Pay by direct debit. By signing a direct debit mandate, you authorise us to debit the amount from your bank account each month. This way, you always pay on time and you don’t have to transfer the amount manually yourself. You can ask for this when you call us. We will then send you a SEPA authorisation form.
More information
Help with debts: