Other situations
How do I submit a change in my personal situation?
It is important to inform us of changes in your situation. You can only do that with a letter. For example if you:
- stop working because you retire.
- stop working because you have another job or have been fired.
- want to change your address.
Please attach proof to your letter. Such as a copy of your dismissal letter or a decision from your benefits agency.
In case of passing away
We no longer send bills after someone dies. Relatives or heirs don't have to pay us any premiums or fines.
Did your relative pay us health insurance premiums?
We will then send you a final statement. You don't have to pay this. Does the final settlement show that your relative paid too much? Then you, as heirs, will receive this amount back.
Did your relative live abroad?
Would you please let us know via our contact form? It may take a while before we are informed by the foreign municipality.